Refund policy

Thank you for shopping with VixenCrystals! We want you to be completely satisfied with your purchase.

Due to the nature of the product we sell, return are not possible. Refund can be accepted to the following terms and conditions:

Refund:

• Product had arrive broken.
• Proves of that broken item is required.  
• To get a refund you need to contact us within 2 days of package reception.

Please note that we're not responsible for any damaged product after reception of the package.

If you have any questions or concerns about our refund policy, please don't hesitate to contact us at info@vixencrystals.com.